Shipping & Delivery

Everything you need to know before your order arrives.

Processing Time

Orders are usually prepared and dispatched within 1–3 business days.

Please note that orders are not shipped on weekends or public holidays.

During holidays or busy periods, processing may take a little longer.

Delivery Time

For orders within Italy, delivery usually takes 2–5 business days after dispatch.

Please note that delivery times are estimates and may vary depending on the courier and destination.

Shipping Area

At the moment, we only ship within Italy.

We hope to expand to more destinations in the future.

Shipping Costs

Shipping costs are calculated at checkout.

Any available free shipping offer, if applicable, will be clearly shown at checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available.

Please allow some time for the tracking link to update after dispatch.

Delays

While we always do our best to ship on time, delays may occasionally occur due to couriers, holidays, weather conditions, or other circumstances outside our control.

We appreciate your patience and understanding.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order.

Amarelle is not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete shipping information provided at checkout.

If you notice an error in your shipping details, please contact us as soon as possible at hello@amarelle.it

Lost or Damaged Parcels

If your parcel appears to be lost, damaged, or delivered incorrectly, please contact us and we’ll do our best to assist you.