Shipping & Delivery

Everything you need to know before your order arrives.

Processing Time

Orders are usually prepared and dispatched within 1–3 business days.

Orders are not shipped on weekends or public holidays. Processing may take longer during busy periods.

Delivery Time

For orders within Italy, delivery usually takes 2–5 business days after dispatch.

Delivery times are estimates and may vary depending on the courier and destination.

Unless otherwise agreed, orders will be delivered within 30 days of the conclusion of the purchase contract, in accordance with applicable consumer law.

Shipping Area

We currently ship exclusively within Italy.

Shipping Costs

• Orders below €49: €4.99 shipping.
• Orders of €49 or more: Free shipping.

The applicable shipping cost will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, where available.

Please allow some time for tracking information to become available.

Delivery Delays

Delivery may occasionally be delayed due to courier operations, public holidays, weather conditions, or other unforeseen circumstances.

If your order is significantly delayed, please contact us at hello@amarelle.it.

Your rights regarding delayed delivery under applicable consumer law remain unaffected.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order.

Incorrect or incomplete information may result in delivery delays or additional costs.

If you notice an error, please contact us as soon as possible at hello@amarelle.it.

Lost or Damaged Parcels

If your parcel is lost, damaged, or delivered incorrectly, please contact us at hello@amarelle.it.

We will investigate the issue with the carrier and provide the remedies required by applicable consumer law.

The risk of loss or damage generally remains with Amarelle until you, or a person designated by you other than the carrier, takes physical possession of the goods, subject to applicable legal exceptions.